Returns & Refunds

Because our products are food, we can’t accept returns of opened or undamaged packs. But if something isn’t right, we’ll make it right.

Damaged, missing or wrong items

Write to [email protected] within 48 hours of delivery with your order number and photos of the pack and outer box. Once verified, we’ll send a replacement or refund the affected items.

Cancellations

You can cancel an order from My Orders until it is packed. After that, contact us and we’ll do our best to help. Made-to-order hampers already in preparation may not be cancellable.

Refunds

Approved refunds are issued to the original payment method through Razorpay. Banks usually take 5–7 working days to show the credit.